Accident Management

If an accident isn't your fault, you don't have to use your own insurance company. We replace your helmet and kit and provide a suitable hire bike, delivered when and where you want it.

In the most extreme cases, if your bike is deemed a write-off, you will receive a cheque for the bike's pre-accident value, plus you have the option to keep the bike! We specialise in all aspects of motorcycle, scooter & moped accidents from start to finish. We aim to remove the inconvenience of continued telephone calls and communication with your insurer and third parties.

We manage your claim so it is hassle-free. All costs will be recovered through the third-party's insurance. Don't forget, if the accident is not your fault, then you don't have to use your own insurance company. You have the right to choose where your bike gets repaired. We can provide the following:

- 24 hour recovery service
- A courtesy bike suitable for you
- Replacement helmet and clothing
- Storage for your bike
- Motorcycle and scooter repairs
- Full insurance approved estimate
- Free claims management

We are insurance-approved repairers with lots of experience dealing with motorcycle crash repairs and many satisfied customers. Repairs are completed to the highest standards using genuine kite-marked parts. On The Wheel accident management services are provided in partnership with McAMS.

If you have had an accident or need any advice, please call On The Wheel at 01273 506 306.


Working with our partner McAMS, we offer a complete after-accident care service which includes:

- Recovery of your bike
- Replacement bike delivered
- Like-for-like helmet replacement
- Repairs to your bike at On The Wheel
- Protection of your No Claims Bonus
- No excess you have to pay
- Compensation for personal loss
- Prestige and specialist motorcycles

Call us on 01273 020988 or call McAMS' 24hr claim line on 0845 054 1000 McAMS is a non-fault accident management service, working with On The Wheel to provide a first-class, hassle-free way to get you back on track after your accident.