Vacancies

On The Wheel is a multi-franchise motorcycle dealership with stores in Brighton and Portslade, we are looking for a flexible dynamic person to support the sales team.

The role will be varied and will include the following duties;

• Carry out Admin for both sold & purchased bikes including preparing deal packs, ensuring all required documents are present and booking bikes into stock.
• List motorbike stock on Click Dealer to include photographing, cleaning and preparing bikes.
• Update sold bikes on Click Dealer and also to ensure pricing reflects current manufacturer deals/finance offers etc.
• Help with daily housekeeping/presentation of the store: keeping it clean, tidy & up to dealer standards. Check bike/product pricing & displays correct. Bring bikes in and out of the store each morning and evening.
• Help with maintaining Clothing area, replenish/order stock etc.
• Cover days off for Service/Parts and Sales.
• Assist customers with vehicle purchases including financing.
• Maintain relationships with previous customers.
• Follow sales through from deposit to delivery/collection.
• Complete bike handovers.
• Complete End of Day banking if required.
• Complete and follow procedures regarding paperwork required by Admin to complete sale.
• Complete and follow processes in relation to Finance/MBI/RTI.
• Ensure required training completed for Franchises/Finance /MBI etc in a timely manner.
• Ensure complete understanding of Products and Dealer Standards per Franchise.
• Maintain Sales Tracker daily for Operations & Sales Manager.
• Complete monthly bike and clothing stock takes.
• Source and buy in bikes/part exchanges - to be authorised by Manager.
• Source and buy in bikes/part exchanges - to be authorised by Manager.

The role is 5 days a week including Saturdays with a day off during the week.

Salary is dependent on experience.

Please send CV to info@onthewheel.co.uk

On The Wheel Superstore is a multi franchise motorcycle dealer in Portslade, West Sussex. We sell a selection of quality used motorcycles alongside new Suzuki, KTM, Husqvarna, Peugeot & Sinnis.

We currently have the opportunity for an experienced Motorcycle Technician to join our workshop team where you will work on all of the above brands and more.

The ability to work under pressure and to deadlines without sacrificing quality of work is essential as is the ability to work both as part of a team and on your own initiative where required.

Duties include:

• Building new motorcycles and carrying out PDIs as per manufacturer specifications
• Tracking, tracing and diagnosing faults including using manufacturer diagnostic tools
• Carry out routine, scheduled services
• Working to deadlines

Requirements:

• The ideal candidate will be a skilled and experienced Motorcycle Technician of at least 3 years with the ability to work to the high standards that our customers expect
• Must hold a full motorcycle licence

Salary based on experience.

Please note that only successful applicants will be contacted.

Please send CV to info@onthewheel.co.uk

This is a predominantly customer facing role where you will be on the frontline of the workshop. You will be answering the phone, taking bookings for all types of work over the phone and in person as well as ordering parts for customers, sales bikes and workshop jobs. You will need to be able to structure your day but also be adaptable to the changing requirements of the business through the course of any given day. You will be responsible for ordering parts for one of the largest dealerships on the South Coast so the ability to design and implement robust systems centred around the Deep Blue system is important.

The role is 5 days a week including Saturdays with a day off mid week. Salary dependent on experience.

Duties include:

• Ensure Health & Safety risks are mitigated at all times.
• Take bookings for workshop jobs from retail customers over the phone and at the Service counter.
• Assist customers on the phone and at service counter with parts enquiries and ordering.
• Order items for sold bikes as required (notified by Sales team via email) and ensure that any relevant process set by supplier is followed to ensure correct pricing etc is received (package deals etc)
• Process warranty claims with suppliers and ensure items are returned to suppliers where required.
• Process job cards/invoices for external and internal customers promptly and to contact customers where required to advise of additional works required or job completion etc.
• Ensure parts for upcoming jobs are ordered.
• Receive and distribute (where needed) deliveries.
• Check off deliveries and input to Deep Blue
• Order both stock items and special order items for customers.
• Implement and manage stock ordering system/process.
• Ensure stock levels and pricing are accurate.
• Ensure stock rooms and “goods in” areas are tidy and organised.
• Brief Service Manager and Workshop Foreman on issues encountered during the day and on jobs for the following day and any potential upcoming
• Provide excellent customer service to both internal and external customers.
• Adhere to guidelines/requirements within Staff Handbook at all times.
• Carry out other tasks not listed but required by the business when required.
• End of day banking

Please note that only successful applicants will be contacted.

Please send CV to info@onthewheel.co.uk

We are looking for a highly organised Service Administrator to fill a permanent role.

You will be part of a very busy team in a fast paced Service/Parts department. The position is based at our Portslade store.

The daily duties will include but are not limited to:

• Invoicing for internal and external work.
• Booking in jobs and preparing relevant paperwork required by the technician.
• Checking paperwork for completed jobs.
• Liaising with the Workshop Foreman, Service and Parts Advisors
• Monitoring the workshop rota and job scheduler.
• Taking payments.
• Completing weekly and monthly reports
• Ad hoc duties

The successful applicant must have:

• Excellent time management /organisational skills
• Ability to work on own initiative or as part of a team.
• Strong attention to detail.
• Good communication skills
• IT literate.
• The ability to work under pressure during busy periods.
• Strong work ethic.

Previous experience in an admin role would be preferred. Motor knowledge or experience would be an advantage but not essential. Full training will be provided.

Salary is dependent on experience.

Please send CV to info@onthewheel.co.uk